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Help, Suggestions, Future of The D-Word

Difficulties with The D-Word? If you can't find the right answers on our Help page, please post in this topic. Ideas for future D-Word releases or projects can be posted here as well.

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Jo-Anne Velin
Thu 27 Sep 2007Link

I think that was more information than I needed this evening. Bonne nuit.


Ben Kempas
Fri 28 Sep 2007Link

For those of you who still want to play around with the various new features for your posts: We are going to close Play with The NEW D-Word in three days.


Ben Kempas
Wed 3 Oct 2007Link

As a pilot project to spread the D-Word among documentary professionals, we're sharing our Sheffield Doc/Fest discussions with their website. The public can only see the discussion with Heather and Fleur, logged-in D-Word Members will also see the Sheffield F2F and general discussions. All data remains with us on d-word.com.

https://www.sheffdocfest.com/


John Burgan
Wed 3 Oct 2007Link

Just a thought - unless I'm missing it, shouldn't there be a one-line tag saying what the D-Word is on the page you link to? I know people can find out by going there (here), but surely there's room for "the longest-running online community for professional documentary filmmakers" or whatever.


Ben Kempas
Wed 3 Oct 2007Link

It says that when you're not logged in, John.


Sean Flynn
Sat 6 Oct 2007Link

This is strange. Marketing and Distribution is not showing up in any of my topic lists, though I can get to it through the search...


Doug Block
Sat 6 Oct 2007Link

sean, the universe is saying just go out and make your film and don't worry about where it ends up ;-)


Peter Gerard
Sat 6 Oct 2007Link

or maybe it's saying go to My Topics and make sure it's selected...


Sean Flynn
Mon 8 Oct 2007Link

Aha! Thanks, Peter.


Roz Mortimer
Tue 9 Oct 2007Link

maybe this just my browser...if I am reading a topic and click to view someone's profile, I can't get back to the topic using the browser's back button. I have to follow the 'topics' link and then try and remember which topic I was in.


Ben Kempas
Tue 9 Oct 2007Link

Must be a browser setting... something that tries to reload stuff instead of just going back...?

What combination of OS and browser versions are you using?


Roz Mortimer
Wed 10 Oct 2007Link

OS 10.4.10 and Firefox v.1.
It doesn't happen with other websites.


Peter Gerard
Wed 10 Oct 2007Link

Your browser is very old. I'd recommend upgrading. It sounds to me like this might happen only if you've posted before you click off the topic. I'd recommend not using the back button. Instead, when you click the member's profile link, hold down the Command (Apple) key and the link will open in a new tab or window.


Roz Mortimer
Wed 10 Oct 2007Link

Drat, I knew I'd end up having to upgrade something.
Thanks Peter!


Christopher Pavsek
Wed 10 Oct 2007Link

hey i had a post disappear too! just like marge! oops, marj!

(i was telling riley it was fine to feel good about yankees fans feeling bad, so maybe some new yorker sabotaged it)


Ben Kempas
Wed 10 Oct 2007Link

Marj just hit Preview instead of Post. I guess that's what you did, too?


Christopher Pavsek
Thu 11 Oct 2007Link

maybe....


Marj Safinia
Thu 11 Oct 2007Link

Ben - actually I updated a post on my problem here: http://www.d-word.com/topics/show/94?post=126164


Peter Gerard
Sun 14 Oct 2007Link

if you get problems like that in the future, please email me date and time (including timezone) of the error ASAP and I'll check the logs...


Nick Higgins
Thu 18 Oct 2007Link

Not sure where this should go so here it is in Help. Seeing as how there is a photo album thread is it possible to have a similar one for on-line video links?


John Williams
Thu 18 Oct 2007Link

Any chance of moving the navigation links that are below the "New Post" section to above the "New Post" section? Since I use the "next" function far more often than posting a new message, it would reduce the amount of scrolling I have to do to get to the "next" link.


Ben Kempas
Sat 20 Oct 2007Link

We'll have video attachments as soon as we leave the Beta stage behind us, Nick.

John, I would like to have your problems... :-)


Judy Seaman
Sat 20 Oct 2007Link
[Post moved to http://www.d-word.com/topics/show/69?post=127191]
Edited Sun 21 Oct 2007 by Ben Kempas

Ben Kempas
Sun 21 Oct 2007Link

Judy, I moved your post to the Distribution topic:

http://www.d-word.com/topics/show/69?post=127191


Christopher Pavsek
Fri 26 Oct 2007Link

is there any way to make the post box and the edit box bigger? if it's not too hard?


John Burgan
Fri 26 Oct 2007Link

use a magnifying glass or (on a mac) go to system prefs > seeing > zoom


Peter Gerard
Sat 27 Oct 2007Link

Or use Safari 3.0 (Mac or PC) which has resizable text-boxes. However, it might break the rest of the layout...


Alan Brunettin
Fri 23 Nov 2007Link

This isn't a big problem but curious nonetheless. When I select a topic in the list and it takes me to the particular site, if for instance the topic has 16 pages to it-with a most recent post, say, four hours ago-I am instead taken to, say, page 9 with posts that are a week and a half old instead of the most recent (or heck, even if it took me to the beginning with the very first posts would make more sense).

Any reason for this? I'm on a Mac OS 10.4.11, Safari 3


Peter Gerard
Fri 23 Nov 2007Link

Oops, so obviously the double-dash isn't entirely fixed.... Sorry folks. I'll figure it out eventually!

Alan, the system remembers where you were last reading, so it takes you to the last 3 posts you have read and shows you new ones following on from them. You'll see the first 3 posts will be grey (meaning you've read them) and the rest on that page will be white, meaning they're new to you.


Christopher Wong
Thu 29 Nov 2007Link

oops, accidentally clicked "Hide IDFA 2007 Topic"... how do I get it back?


John Burgan
Thu 29 Nov 2007Link

Go to the main page and click on "my topics" or here where you can select or deselect topics to be displayed.


Sahand Sahebdivani
Thu 13 Dec 2007Link

Hey, what gives? D-word won't allow me to see the last posting in the views on news section, or allow me to post (even show me the box that I need to post.


Joe Moulins
Thu 13 Dec 2007Link

Chris Pavsek broke D-Word.


Danielle Fautrat
Thu 13 Dec 2007Link

yes, looks like the Views on News Forum has imploded!


Doug Block
Thu 13 Dec 2007Link

We'll look into it, folks (Peter G, are you here???). I not only have the same problem, I didn't even see News and Views the last few days. When I went to My Settings to see about it, turns out the topic was mysteriously unchecked.

Hmmm, maybe Chris DID break The D-Word.


Ben Kempas
Thu 13 Dec 2007Link

Doug, you must have clicked "Hide Views on News from now on" which happens to be just below "Back to Topics List".

As for the technical problem with the last posting in Views on News, we alerted Peter.


Peter Gerard
Thu 13 Dec 2007Link

All better now... Looks like Chris and Reed broke it together by clicking the Post button at exactly the same second. I'll try and prevent bugs like that in the future!


Joe Moulins
Thu 13 Dec 2007Link

I'm guessing they were both pounding the button. Just goes to show why it's important to carry a spare.


Joe Moulins
Tue 18 Dec 2007Link

Views on News is stuck again.
I blame Reed.


Peter Gerard
Tue 18 Dec 2007Link

People are getting anxious in there. I fixed it again.


Kurt Engfehr
Sat 29 Dec 2007Link

yo-my advanced search feature doesn't seem to be working.


Ben Kempas
Sat 29 Dec 2007Link

It's working here. Please be more specific, Kurt:

What are your search terms and settings?

What browser/OS?


Kurt Engfehr
Sun 30 Dec 2007Link

Ben-after reading your post i tried it on my PC using firefox and it worked, which it wasnt' on a Mac osX with Safari.

so, i guess it's working. kinda.

you know what would be handy? being able to search posts by people who wrote them. just a thought.


Erica Ginsberg
Mon 31 Dec 2007Link

I think I asked the same thing a while ago. It would be great b/c sometimes I remember that someone, let's say Kurt Engfehr, posted something important a while back about, let's say, the art of filming roadrunners. Then I could just punch in "Kurt" and "roadrunner" and it would narrow down the postings immensely. Currently it only seems to search the name if it's mentioned in the post. Though I suppose the workaround is we could all start signing our posts. The other thing I find odd is that, when we do search a keyword, it brings up the posts in no particular order. It would be great if it could bring them up in chronological order, starting with the most recent. That way I could at least get recent roadrunner discussions and not ones had in 1999.

(no roadrunners were harmed in the making of this post)


Joe Moulins
Mon 31 Dec 2007Link

beep-beep.


Ben Kempas
Mon 31 Dec 2007Link

Search results are ordered by relevance. And tagged postings come first.

Just tag whatever posts you find useful, and you'll easily find them again without any need for a search.

And: this is the Beta.


Erica Ginsberg
Mon 31 Dec 2007Link

How does it determine relevance if you only have one keyword? Also isn't it searching on all tags, not just mine? Or is it only searching on my tags?

P.S. For a Beta, D-Word is amazing. No major complaints. Just suggestions for the next version if and when it comes.


Kurt Engfehr
Mon 31 Dec 2007Link

thing about the tags is that, we didn't tag shit a few years ago.


Peter Gerard
Tue 1 Jan 2008Link

we will have search by user and different sort options in the next version... some time in the next few months. The search-my-tags-only thing is also in the pipeline...

How does it determine relevance? Tags first (as Ben said) and then using a full-text search algorithm. If you really want to understand it, see here but it's awfully technical.


Jo-Anne Velin
Wed 2 Jan 2008Link

Peter, silent man behind the architecture, thank you again for devoting so much time to structuring this with the co-helmers. Happy New Year.


Erica Ginsberg
Fri 4 Jan 2008Link

Hosts, FYI, I just did a search on "batteries" to find the very helpful post that Kurt recently posted related to the new restrictions on lithium batteries so I could share the info with someone offlist. I did find the post, but ahead of it were other posts with the word "batteries," all of which were older posts and none of which were tagged (Kurt's posting was tagged). Just thought you should know...


Chris Hinrichs
Sat 5 Jan 2008Link

I'm new here, so forgive me if I'm posting this in the wrong place. This may be less of a help issue than it is a request. I just registered to get my "enthusiast" designation and have really been enjoying exploring the areas of this site I have access to. One of the things I know I (and I would guess many others in my shoes) would benefit from is some sort of public forum containing documentary reviews or recommendations. I am always looking for suggestions from people who are as into docs as I am. I live in a rural area, which limits my ability to see more obscure films (ones not available on Netflix). I'm not sure how complicated something like this would be, but it's just a thought. Thanks so much for this site! I'm glad I found it.


Doug Block
Sun 6 Jan 2008Link

good suggestion, chris. we had a favorite docs topic for a while, but it petered out in time and we archived it. alas, accessible to d-word members only. it's well worth thinking of doing something public in that way.


Robert Goodman
Wed 9 Jan 2008Link

could do a list of the favorite films of d-worders – a doc filmmakers list of films for doc lovers – based on the multiple lists and recommends we've all made over the years.


Le Sheng Liu
Tue 15 Jan 2008Link

Has anyone suggested the feature of allowing registered users of this site to send msgs to each other? The general format of the topics board here is kinda new to me and I'm still trying to get used to it. But the tagging feature helps a lot!


Robert Goodman
Wed 16 Jan 2008Link

if you fill out your profile we have access to your email address for private messages.


Robert Bahar
Sun 20 Jan 2008Link

I love the new D-Word and its simplicity has really helped me get more involved. Thanks to everyone for all of the incredible work that went into this new platform!

I do have a question/possible feature request. Is there a way for me to use one e-mail address to receive my e-mail digest from D-word but then to a display a different e-mail in my profile? This would be convenient as I'm guessing that, like me, many people have multiple e-mail addresses and use some for list subscriptions, some for business contact, etc.

Functionally, I guess this would mean that instead of having the option under "settings" to hide e-mail address, there would be two options: one to hide primary e-mail address and another to hide "other" e-mail address.

Edited Sun 20 Jan 2008 by Robert Bahar

Ben Kempas
Thu 24 Jan 2008Link

Thanks for your proposal, Robert.

Does anyone else see the need for this?


Matt Dubuque
Thu 24 Jan 2008Link

Ben, that would be useful (but not esssential) for me also.

I would also like a feature where I could be permanently logged in at all times, i.e. where your server would remember my IP address.

But again, these are not critical isues. It's an awesome site and I'd love to earn my membership soon!


Ben Kempas
Thu 24 Jan 2008Link

Log-in to The D-Word is cookie-based, not IP-based.

But we can throw a "keep me logged in" option onto the feature list if people want this. However, all modern browsers offer to remember log-in details for you, so the proposed feature is not really a necessity these days, is it?


Erica Ginsberg
Fri 25 Jan 2008Link

Vis-a-vis, Robert B's request: Maybe I missed something, but what is the e-mail digest? Is this a new feature where there's a summary of all the postings of the day? Or is this just like the old "notify me of postings following mine" option from the Utne days. Personally I don't feel like I get so many postings from D-Word that I would need to have a separate e-mail account for them. But if it's not a problem to implement this change for folks who would want it, sure why not.

On permanent logins, again I don't feel strongly about it, though it would be nice. When I'm using Firefox at home, it remembers the log-in details. At work, I'm using Explorer and it doesn't remember them (maybe b/c oursets us to not remember cookies, but I'm not sure – it remembers my Gmail login automatically). If permanent login is an option, It would still be good to have an easy way to sign in and out. I never figured out how to do that with Utne and, as a result, visiting D-Worders to my home couldn't log me out and re-log-in as themselves to post stuff.


Ben Kempas
Fri 25 Jan 2008Link

Email digests can be selected at the bottom of each Topic or on the My Topics page. You'll receive the new postings in the selected Topics by email rather than by logging in. Not just a notification.

As for logging out, you had to close the browser with Cafe Utne (one of previous platforms). Now, you can just use the Log out on the top right of every page.


David Herman
Mon 28 Jan 2008Link

excuse me. What happened to archives and file store – like releases etc?


Ben Kempas
Tue 29 Jan 2008Link

Not sure what you mean with archives. Archived topics are all with us.

Not sure what you mean with file store either. The Resources page hosted by an inactive member? If so, we never had any releases on there, just some sample budgets and proposals that are pretty much out of date now. As soon as our previous platform allowed us to post attachments, there was no need for separate hosting any more. You're the first one to miss these files.


Erica Ginsberg
Tue 29 Jan 2008Link

Just b/c we haven't posted like David, doesn't mean there aren't others who miss them as well. It's nice to have resources in one fixed place. But I suppose the fix is to do a search on "release forms" or "releases" and create a tag if some smart soul hasn't done so already.


Ben Kempas
Tue 29 Jan 2008Link

Exactly. :-)


Ryan Ferguson
Thu 31 Jan 2008Link

I love the customizing abilities of the new D-Word format, but, and I may be the lone moron who has this problem, I have accidentally hid topics probably ten times while trying to go back to topics list. I've noticed and fixed it immediately about 9 of those times, but at least once, I didn't realize for like a week that I was missing a topic. I guess I'm not even sure why someone would hide topics in the first place. Maybe put the option in a different place where I don't accidentally click on it. Of course, if I'm the only one, than... well, don't worry about it, I just need to work on my mouse skills.


Ben Kempas
Thu 31 Jan 2008Link

It has happened to others, too. I think we just need a bigger space between the two links.


Sarah George
Mon 4 Feb 2008Link

i'm an oldtimer still adjusting to the new interface...
is there a way to page thru topic like before? ie, i start at the top and then just keep clicking thru all postings in all topics until i'm done?


Ben Kempas
Mon 4 Feb 2008Link

Yes, Sarah, the "Read xx new postings..." link at the top left of the list of Topics will take you on a cruise through all Topics. To get from one to the next, click on "Read next Topic with new postings..." at the bottom of all Topic pages.
Is that what you meant?


Doug Block
Mon 4 Feb 2008Link

Ben beat me to it, Sarah. It's the same method of navigating new posts as it used to be, just in a different place.

Ben, why are you Ashamed?


David Herman
Mon 4 Feb 2008Link

Doc Doug's question makes the definition of this thread pretty broad.


Doug Block
Mon 4 Feb 2008Link

Just trying to help. Might even have a suggestion.


Ben Kempas
Mon 4 Feb 2008Link

Sorry, that location line was entered in another topic, and I forgot to change it back.


John Burgan
Mon 4 Feb 2008Link

Ashamed to still use Avid, perhaps?


Sarah George
Tue 5 Feb 2008Link

thanks – i figured it out but shows just how rusty i've become. too long away!


David Herman
Tue 5 Feb 2008Link

you bet your sweet fancy arse you've been too long away, worthi. You owe us a week's worth of highlights in the bar.


Laura Moire Paglin
Tue 26 Feb 2008Link

For those of us who are vain, how we get around showing our age in the profile section? I tried to get rid of mine (or at least change it to a more desirable age), but it didn't give me any options (in fact the most recent birth date I could select was 1973), so I opted for being born in 1900 – which makes me 107.


Boyd McCollum
Wed 27 Feb 2008Link

Laura, if you check my profile, you'll see that I won't be born for 5 more years. January 1st, 2013 to be exact – I want to be the first child born after the end of the current Maya calendar. (I'm guessing they, whoever the great and wonderful "they" is, updated the pulldown menu in the edit profile section per your suggestion)


Laura Moire Paglin
Fri 29 Feb 2008Link

In reply to Boyd Mccollum's post on Tue 26 Feb 2008 :

I dunno – I've kind of gotten used to my senior age but being could also have benifits –- all those documentaries yet to be born...


Ben Kempas
Fri 29 Feb 2008Link

That's weird – it only seems to allow for the year that was set originally plus the following five years.

I think we can officially confirm this as a bug. :-)


Ben Kempas
Fri 29 Feb 2008Link

I've been informed that the server hosting The D-Word had a brief outage from 00:39 GMT today. I hope nobody was affected by this. Apologies if you were.


Peter Gerard
Sun 2 Mar 2008Link

I'm looking into the birthdate bug...

And just to let everyone know, our host is going to move our server as a precaution against another outage. So the site will be down for about 5 to 10 minutes sometime between 05:00 and 0:700 GMT on Monday 3 March. Apologies again, but this should cause minimal disturbance and will insure further stability.


Peter Gerard
Sun 2 Mar 2008Link

Those of you concerned about celebrating the wrong birthday can now adjust your profile and rest at ease. I fixed the bug and it will now let you choose any age between 12 and 100. If your age falls outside of those bounds, please let me know and I'll expand the options.


Robert Goodman
Mon 3 Mar 2008Link

One hopes that someone makes it necessary to expand beyond 100. smile.


Lenville O'Donnell
Sat 22 Mar 2008Link

Fearless Leaders:
I have a request. It would be nice to be able to spell my last name correctly here on the mighty D. One is not allowed to have an apostrophe (and probably hyphen or any other common symbol used in names), and it's not permitted to have two capital letters in one word. I'm sure there are a few other D-Mc's, Mac's, or O'Whatevers who would also appreciate. I suppose I could simply sign each and every post, spelling it correctly. But the D-Cops wouldn't like that....
Very Truly Yours,
Lenville O'Donnell


Ben Kempas
Sat 22 Mar 2008Link

Lenville, this will be fixed with the next update of our software.


Lenville O'Donnell
Sun 23 Mar 2008Link

Okey doke... thanks!


Boyd McCollum
Sun 23 Mar 2008Link

Lenville, I just figured it was jealousy, that they didn't want us to have too much pride – kinda like "Hey Laddie, why should you get to have 2 capitals letters in your name?" But alas, it's only a software thing...

Edited Sun 23 Mar 2008 by Boyd McCollum

Ben Kempas
Sun 23 Mar 2008Link

Well, I just put an apotostrophe into Lenville's name, and if you don't watch out, I'll make you a Mc'collum.


Lenville O'Donnell
Sun 23 Mar 2008Link

Wow, thanks, Ben! And it didn't hurt a bit...


Boyd McCollum
Sun 23 Mar 2008Link

or M'CCollum. Wow, that'd be 3 capital letters in my name. And an apostrophe. I feel like a Scots-Irish-Vulcan!


Ben Kempas
Sun 23 Mar 2008Link

Well, apologies to Vulcan and everyone affected by this. I hate it when names are messed with. Peter will fix this ASAP.


Boyd McCollum
Sun 23 Mar 2008Link

No worries Ben (at least for me), considering how good this site is, this is the equivalent of fine tuning/polishing an edit. Now can you imagine what would happen if you made the name field editable like the location?

Btw, many thanks to you and Peter for the continued work that you put in on the site. Very much appreciated!


Peter Gerard
Sun 23 Mar 2008Link

It's fixed now. I don't know how Ben snuck that apostrophe through four hours ago...

But this change leaves it in our own hands to judge how to capitalize our own names....


Ben Kempas
Tue 25 Mar 2008Link

That's pretty cool. I already corrected Boyd's name. (As for the others, please do it yourselves! Just promise not to give us ALL CAPS, OK?)


Lenville O'Donnell
Tue 25 Mar 2008Link

Groovy, guys... thanks!


Boyd McCollum
Tue 25 Mar 2008Link

Danke Ben!


Bill Kerrigan
Mon 7 Apr 2008Link

Can anyone recommend a fixer / production manager in Peshawar Pakistan.


Ben Kempas
Mon 7 Apr 2008Link

Wrong topic, mate. Please post in Classifieds (Public or Members-only).


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