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Help, Suggestions, Future of The D-Word

Difficulties with The D-Word? If you can't find the right answers on our Help page, please post in this topic. Ideas for future D-Word releases or projects can be posted here as well.

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Aaron J McFerran
Wed 23 Jan 2013Link

how come there's no option to create new topics/threads? or am i missing something?


Doug Block
Wed 23 Jan 2013Link

No, you're not missing anything. This isn't a threaded bulletin board but a series of moderated discussion topics, which makes things more conversational and contributes to more of community feeling.

That said, if you have a suggestion for an additional topic feel free to let us know.


Aaron J McFerran
Wed 23 Jan 2013Link

ok thanks


Peter Gerard
Wed 30 Jan 2013Link

Hi folks, just a heads up, our hosting provider is doing some maintenance next week, so we'll have a brief downtime around Tuesday, February 5, 2013 at 8:00p.m. EST.


Matt Dubuque
Sun 3 Feb 2013Link

Hi there, for some reason I keep having problems updating my Current Location in D-Word.

When I make my edits to that field and save my work, it doesn't reflect my changes, even after a day or two.

Any thoughts? Thanks!


Ben Kempas
Sun 3 Feb 2013Link

Where are you trying to update it, on your profile or above a post?


Matt Dubuque
Sun 3 Feb 2013Link

In my profile, but then I just tried to update it in my post as well, without success.

Edited Sun 3 Feb 2013 by Ben Kempas

Ben Kempas
Sun 3 Feb 2013Link

Seems to work fine for me.
I also edited your last post to show a new location, and it works. Then went to your profile to change the default there, and it seems fine. Please try and change it back to what you would like there...


Matt Dubuque
Sun 3 Feb 2013Link

Hi thanks Ben, all looks good now. Thanks!


Anthony Alcalde
Thu 14 Feb 2013Link

any chance to delete my last posting in WORKS IN PROGRESS? will be disabling the link and did not want to mislead anyone to it. Thanks either way.


Doug Block
Thu 14 Feb 2013Link

Done, Anthony. No worries.


Jason Osder
Fri 15 Feb 2013Link

Hey kids, I was trying to embed this video in views on news and it was rejected.

http://www.youtube.com/watch?feature=player_embedded&v=dxhyUAWPmGw

Did YouTube change it's API or something?


Peter Gerard
Fri 15 Feb 2013Link

They've changed their URL format. I've just pushed an update that should fix this. Please try again.


Christopher Wong
Fri 8 Mar 2013Link

i have a question about getting advice on pitching nonfiction projects to cable networks. which is the most appropriate topic to post in?


Matt Dubuque
Fri 8 Mar 2013Link

Our Daily Bread?


Doug Block
Fri 8 Mar 2013Link

I'd think Finding Funding, Chris.


Keith O'Shea
Fri 15 Mar 2013Link

Hi, Guys

I updated some info on a credit called Sparlo but it seems to have disappeared from my profile page as a result. what have I done?

Thanks in advance,
Keith


Laura Moire Paglin
Sun 24 Mar 2013Link

I'd love for there to be a way for individual D Worders to 'save' particular posts for future reference – kind of the way one can put items in a 'wish list' or 'shopping cart' or 'favorites' list. Any possibility of that?


Marj Safinia
Sun 24 Mar 2013Link

It was much discussed in our special redesign topic, and it's on the list of things we would like to figure out if possible.


Peter Gerard
Mon 25 Mar 2013Link

There's a little bookmark-tag icon on every post. If you click that an option to "add a tag" appears. Click "add a tag" and then you can type in "favorites". You will then be able to find all these posts by clicking Tags at the top of the page and then click on your "favorites" tag. You can of course use different tag names to organise your favorites.


Matt Dubuque
Mon 25 Mar 2013Link

Thanks Peter! Very helpful.....


Arwen Kidd
Mon 1 Apr 2013Link

Taking into consideration the overall slow / unreliable internet here in Liberia – I've been having some trouble accessing the D-Word site over the past couple of months. Back in February, I posted something, and while looking for my responses, I could only seem to 'fully load' the site every couple of days... until suddenly, I couldn't load it at all. Basically, my computer (and the three other computers here I've tried it on) kept saying that the page had loaded, but all I could see was blank white. Today is the first time I've been able to properly visit the site since then. ... Anyone else ever had this problem? Could it be something about my IP address (I know some sites block IPs from places like Nigeria...)? And/or some setting I need to change? Any thoughts would be great – as I would obviously love to keep being able to access the site in future!


Doug Block
Mon 1 Apr 2013Link

Sorry to hear, Arwen. Hate the idea you can't access us. Hopefully, Peter will read this soon and weigh in with his thoughts.


Arwen Kidd
Wed 3 Apr 2013Link

Thanks Doug – I hope so too. However, good news is that three days in a row now the site has worked for me! So at least that's a positive development.


Peter Gerard
Thu 4 Apr 2013Link

Hi Arwen, I would guess that it's something related to your connection rather than The D-Word specifically. Have you had similar problems on other sites?


Bill Jackson
Mon 15 Apr 2013Link

The Sound and Music topic seems to be ginked (is that a word?). Maybe too many simulposts about an hour ago. Can't seem to reply or get rid of the "read 1 new post after yours."


Marj Safinia
Mon 15 Apr 2013Link

Thanks Bill. I noticed the same and I've sent Peter an email.


Doug Block
Mon 15 Apr 2013Link

It seems to be fixed now, Bill. All hail Peter!

Edited Mon 15 Apr 2013 by Doug Block

Marj Safinia
Mon 15 Apr 2013Link

Really? Not fixed for me....


Bill Jackson
Mon 15 Apr 2013Link

Yes, still the same here.


Doug Block
Mon 15 Apr 2013Link

I goofed. I was in this topic, not that one. It's still stuck.

Um, Peter...?


John Burgan
Tue 16 Apr 2013Link

Now fixed


Peter Gerard
Tue 16 Apr 2013Link

Fixed now... Sorry for the delay!


Matt Dubuque
Sun 21 Apr 2013Link

Hi, I've tried to change my profile picture so it looks more professional and have a foto in my group of fotos here labeled "April Tan" that I have selected as my main foto, yet my old profile foto remains.

Can we fix that? I wonder what I'm doing wrong. Thanks!


Ben Kempas
Mon 22 Apr 2013Link

Your photo looks pretty tanned here. Empty your browser's cache?


Matt Dubuque
Mon 22 Apr 2013Link

Thanks, fixed!.....


Ben Kempas
Wed 24 Apr 2013Link

Now did you say this would look more professional...? :-)


Matt Dubuque
Thu 25 Apr 2013Link

Yes.

Image is everything and I want to project an image of diligence, truth, the Kino-Eye and hard work.

Edited Thu 25 Apr 2013 by Matt Dubuque

John Burgan
Thu 25 Apr 2013Link

Aka Boris Kaufman in the buff...


Matt Dubuque
Thu 25 Apr 2013Link

Mikhail is one of my heroes indeed, but I saw Ballet Mecanique today and I wonder if old Dziga had seen it.... more than a few similarities....and it was six years previous....


Bonnie Friedman
Fri 3 May 2013Link

I have a question about up converting from SD to HD on a documentary that I filmed in 2000, but just completed. I don't know how or where to post it. Thanks for your help


Doug Block
Fri 3 May 2013Link

Try the Mentoring Room topic, Bonnie.


Bonnie Friedman
Fri 3 May 2013Link

Thanks Doug


Daniel McGuire
Sat 4 May 2013Link

I wonder if there might be way to make sub topics – for example, DSLR cinematography under the cinematography topic. The cinematography topic follows technological developments – it is all about the C300 these days – and I feel very low tech asking DSLR canon 5D questions.
DSLR's have a big enough user base to warrant it, I suspect.


John Grabowska
Tue 7 May 2013Link

Broken link in the header of "Documentary Films" thread: http://d-word.com/topics/topics/show/179-Recommended-Documentaries?read=new


Doug Block
Tue 7 May 2013Link

Thanks, John. It's now fixed.


Vicki Vasilopoulos
Thu 30 May 2013Link

If I'd like to solicit feedback on a trailer for my (completed) film, what would be the appropriate topic for that? Marketing & Distribution?


John Burgan
Fri 31 May 2013Link

As you're still working on it, probably Works in Progress


Mike Chandler
Fri 28 Jun 2013Link

My film partner keeps trying to register at dword, and though the site says she's been sent a verification code, none was sent. She's tried several times. Any suggestions?


John Burgan
Sat 29 Jun 2013Link

We've emailed her, Mike so it should be sorted out by now


Rhiannon Fionn-Bowman
Wed 10 Jul 2013Link

In reply to Doug Block's post on Tue 30 Jun 2009 : Hi Doug, I realize that your post has aged, but is the contact information still good for the insurance agent you recommended? I'm interested in quotes for E&O and production insurance. Thank you!


Doug Block
Wed 10 Jul 2013Link

Yes, still should work, Rhiannon.


Rhiannon Fionn-Bowman
Wed 17 Jul 2013Link

Thank you, Doug! I got in touch and have submitted some information. Quote forthcoming. I let them know I heard about their agency from you on this forum.


Ananda Seneviratne
Thu 18 Jul 2013Link

Having gone through many pages, I found 90 out of 100 professionals are from USA. There could be a reason for it. I suggest The staff should do some thing to make a global forum to accumulate more members internationally.


Erica Ginsberg
Fri 19 Jul 2013Link

Ananda, thanks for your suggestion. More international diversity is something which has long been a major goal and effort of The D-Word and we are always open to suggestions of how to expand not only the number of internationals counted among our professionals, but engagement of people from many countries as active participants in these discussion topics.

I am not sure what you mean when you say "global forum" – could you be more specific as to what you mean by this?

Also to clarify, The D-Word has no staff – the five hosts are all volunteers (three of us are based in North America, two in Europe, and one in the Middle East). In terms of outreach, we do not currently have an operating budget to be represented as an organization at various international events – our outreach is all by word-of-mouth not only from the hosts, but by members. So please encourage your colleagues in Sri Lanka and elsewhere to join.


David Herman
Fri 19 Jul 2013Link

and our five staff are 3+2+1. Go figure.


Erica Ginsberg
Fri 19 Jul 2013Link

They didn't hire us for our math skills obviously :-)


Jason Osder
Wed 14 Aug 2013Link

Hi, YouTube Embed seems to be broken. (They probably changed their API again, thank you very much Overlord Google).

I want to post some awesome videos from DokuFest!

https://www.youtube.com/watch?v=YTHT4FoTZVg&feature=c4-overview&list=UU68GlkcEbUQDzsvjW1wKtQw

Edited Wed 14 Aug 2013 by Jason Osder

Ben Kempas
Wed 14 Aug 2013Link

Thanks for notifying us. Peter will look into this.


Jo-Anne Velin
Thu 19 Sep 2013Link

how can I kill the colour backgrounds on my own display, please? I understand this might be liked by others but they are too much – totally saturated – and I find them irritating when I am trying to read. Thanks very much.


Doug Block
Thu 19 Sep 2013Link

It should only be a light gray on the posts you've read, Jo-Anne, and white on the latest since you were last on. Are you sure your display is working properly?

Oh, and yellow on your own posts.

Edited Thu 19 Sep 2013 by Doug Block

Jo-Anne Velin
Fri 20 Sep 2013Link

I mean the borders, Doug – I have been getting background around the texting boxes, with very strong colours. This is very, very hard on my eyes. The off-white beige that I see around the text boxes in this topic is comfortable. Sometimes too much graphic takes you out of the words.... Maybe there is a way to just check an option button to make it b+w (like on cameras) – that would be the easy way not to deprive others of the strong background colours if this is what they prefer.


Doug Block
Fri 20 Sep 2013Link

Something's clearly wrong, Jo-Anne. The borders should appear as a very light plum color. Hopefully Peter Gerard or Ben will weigh in on what might be causing the problem for you.


Jo-Anne Velin
Fri 20 Sep 2013Link

It's looking like it's back to normal, i just checked some topics.... thanks.


John Burgan
Fri 20 Sep 2013Link

Almost certainly a local setting on your own computer...


Jo-Anne Velin
Fri 20 Sep 2013Link

but it was there a couple of times I checked in and the colours were different for different topics, John. It made no sense...anyway, it's gone. Ya.


Marth Christensen
Thu 31 Oct 2013Link

Marketing and Distribution seems to be STUCK.
An unread message is not reachable. "Read next page" comes up but the link returns me to the top of Topics.


Annmarie Pisano
Thu 31 Oct 2013Link

I'm seeing the same thing, Marth.


Doug Block
Sat 2 Nov 2013Link

A glitch in our host's server, I'm afraid. We're on it (but slowly).


Peter Gerard
Sun 3 Nov 2013Link

Sorry for the delay – it's now ironed out!


Maria Niro
Tue 5 Nov 2013Link

Hello, newby here. I'm looking to build a team for my doc, based in NYC where is best place to post this ? Also, I'm looking for an affordable place that can convert DV tapes and Betacams and other dinosaurs into quicktime files – again NYC. Where would I post this?


John Burgan
Tue 5 Nov 2013Link

Welcome to The D-Word, Maria. You already chose a good Topic for for the tape conversion question (Production ) – if you're looking for a crew then that's one of the very few exceptions to the "no double posts" rule as you can choose both Professional Classifieds and Public Classifieds (if you so wish – the latter is Public, the former for Professional D_Worders only)


Maria Niro
Tue 5 Nov 2013Link

Thanks John. Will do!


Vivian Kleiman
Fri 27 Dec 2013Link

I was thinking of posting a query about exec producing a doc, and didn't see a good "home" for the question among all the topics. There is of course a topic for directing. I wonder if there's a quorum of members (dare I speak NewYawkees and say "minyan") on d-word to justify a separate category?


Doug Block
Fri 27 Dec 2013Link

You're right, Vivian, it's strange that we don't have a Producing topic. Production (Nuts and Bolts) and The Legal Corner usually covers much of that ground, but maybe we should have our own Producing topic.


Mikal Jakubal
Mon 24 Feb 2014Link

A suggestion for the new upgrade, assuming it's not already in the works: program the site to add a title attribute when using the "samplehotlink :http://sampleURL format to generate hotlinks in text so we see where the link is pointing on hover. Seems odd to not have it. (Ha, had to go back and remove one of the quotes because it tried to make it a hotlink. Doh.)

It's already there when topics are linked to (as in John's post above).

Just a thought.

Edited Mon 24 Feb 2014 by Mikal Jakubal

Doug Block
Mon 24 Feb 2014Link

Good thought, Mikal. But please post again in the special 15 For 15 campaign topic. That's what it's there for. Well, among other things.

Edited Mon 24 Feb 2014 by Doug Block

Cheree Dillon
Fri 28 Feb 2014Link

Hi all, what is the deadline for making the 'Email Digest' of topics? I posted in professional & public classifieds two days ago and didn't make the next day's digest. I did notice there was a post made after mine in the digest but there was only one post included for that topic not five. Thanks so much!


David Herman
Sat 1 Mar 2014Link

Did you contribute $10 to the Scottish film board?


Peter Gerard
Sat 1 Mar 2014Link

Hi Cheree,
The email digest is personalised for you and only includes posts you haven't read yet, so your own posts will never appear in your personal digest. Hope this helps!

Edited Sat 1 Mar 2014 by Peter Gerard

Cheree Dillon
Mon 3 Mar 2014Link

In reply to Peter Gerard's post on Sat 1 Mar 2014 :

Thanks for the reply, makes total sense!


Mark Barroso
Fri 11 Apr 2014Link

I was hoping to be the hero and put you over your 15 for 15 goal at the last minute but I'm too late. Alas, I couldn't even log on to the campaign. I'm logged on to d-word and then asked to log on again. When I try, using my d-word password, it says I'm using an invalid password.

I think I need the Donating for Dummies instructions. I meant me, not you, of course.


John Burgan
Fri 11 Apr 2014Link

Try clearing your browser cache?


Ben Kempas
Fri 11 Apr 2014Link

Mark – You're not too late, we're still raising funds towards future running costs.

In the player, you need to use your Distrify password if you've previously used them – not your D-Word password!

If you don't remember it, there'll be 'Forgot Password' link right there.

Edited Fri 11 Apr 2014 by Ben Kempas

Vivian Kleiman
Tue 6 May 2014Link

Just curious:
What's the diff between these 2 topics: "Documentary films" & "REcommended Docs"?


Marj Safinia
Tue 6 May 2014Link

Recommended Docs is a public topic, for folks to recommend great docs that they love, particularly to a documentary loving public. Documentary Films is a professional only topic for ongoing conversation about films, critiques, spirited debate etc. If you look up at the top of any topic, you'll find a short description that captures the gist of what it's about.


Ben Kempas
Mon 9 Jun 2014Link

Got a birthday present from Peter yesterday: "99+" post counters for The D-Word to make catching up less intimidating. You can also easily post multiple attachments now, as shown here. Just a wee taster of the big upgrade that's to come.

Edited Mon 9 Jun 2014 by Ben Kempas

Marj Safinia
Mon 9 Jun 2014Link

Ben – not sure if it's related but in B&G and Photo Album, posted photos are showing upside down in the thread but right side up once you click on them. Just thought I'd flag it. Might be user error.


Marj Safinia
Mon 9 Jun 2014Link

(BTW, that's a really big dog you have)


Mark Barroso
Fri 8 Aug 2014Link

I try to go to My Topics after logging in and get a message that says I'm not authorized and won't display them. Was it something I said?


John Grabowska
Fri 8 Aug 2014Link

It's what you haven't said. You haven't been posting enough. We miss you.


Doug Block
Sat 9 Aug 2014Link

In reply to Mark Barroso's post on Fri 8 Aug 2014 :

We'll email Peter G and see what he has to say, Mark. But have to agree offhand with John's analysis.


Mark Barroso
Sun 10 Aug 2014Link

Thanks, gents. Very kind of you.


Ben Kempas
Mon 11 Aug 2014Link

I'm getting the same error message, actually...


Vivian Kleiman
Mon 18 Aug 2014Link

I was thinking of sending a note to d-word professionals in Oakland & SF. Is there a way to send a memo to those folks en masse, or export a list of emails, or would someone have to send an individual email to each person?


Erica Ginsberg
Tue 19 Aug 2014Link

Vivian, if this is about the F2F for the 15th anniversary, I can send it for you. Just email me what you want in the email.


Jason Osder
5 days agoLink

Hey, trying to post a YouTube video in Doc Films, but no worky :(

https://www.youtube.com/watch?v=-RQb2z0oS10


Erica Ginsberg
5 days agoLink

It should worky if you take out the https and replace with http.


Jason Osder
5 days agoLink

I thought that might be it.


Andy Schocken
1 day agoLink

Is it possible to change the "99+ new posts" setting back to show me the actual new post count? I understand that some people have some sort of psychological block with seeing a big number there, but I actually like having that information. Helps me decide which thread to catch up on first.


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