Peter, I discovered that my registration to Distrify email list went through, even though it did not appear to on screen.
Members of The D-Word documentary community can now "sell movies socially" with Distrify. The Distrify player can easily be embedded in film profiles and postings on The D-Word.
Hi Beth, yes, there was a display bug on that screen. Thanks for reporting it – my engineer fixed it straight away on Wednesday. Cheers
I uploaded my film, but now I'm wondering if the 53 minutes version would be better for on-line viewing than the 72 minute one. Any thoughts on that? Given the choice, do on-line viewers prefer shorter ones? My film is purely entertainment, about a group of radical puppeteers in Chapel Hill that perform huge spectacles in a primitive amphitheater, using recycled materials.
The audience would be primarily the puppeteering community, and secondly the eco/alt-theater crowd, a demographic I just made up.
Well, my upload failed (probably my end), so now that I'm starting from scratch I'll await to hear your thoughts on my question before trying again.
Using AT&T extreme DSL from the USA I was averaging 15 to 20 hours to upload HD files – so it's a pain because any one thing can easily stop the upload and you have to start from scratch again. You have to stick with it though and it will work. Safari browser works on smaller files – Firefox was terrible and Chrome works on larger files but Chrome was unstable ... just my experience. I do not and will not ever use Explorer.
The uploads mainly depend on the stability and upload bandwidth of your own internet connection. I've never experienced any difficulty here.
In the meantime, Dogwoof (a large distributor for indie docs in the UK, very active in audience engagement) has made a great part of their library available for streaming or purchase via Distrify players on http://dogwoof.tv – worth having a look.
I should say, we made some improvements to the Distrify uploader a couple weeks ago to help those with connection problems. It can now continue even if there are a few hiccups in the network.
Dogwoof has made a nice library indeed, and I'll again point out Jon's good work, since he now has a page to encourage users to take advantage of the reseller affiliate programme: http://emptymindfilms.com/watch-now/become-a-partner-its-free/
Peter – I'm wondering if you guys ever added a way to offer a free download or stream to distrify. I'm about to (or trying to, encoding is messing with me) join up with distrify, and one extremely useful thing would be to allow people to preview a film – like an academic considering purchase
This is a common request – something we hope to implement before long. Of course the main issue is that free is not actually free, so we have to build in the pricing model for free. Hope that makes sense!
I also just posted a feedback question on distrify; the only way to do so seems to be via some site called "get satisfaction", unless you have tweeter or facebook, etc.;
My upload appeared cropped, but it seems like there's no way to view one's own upload to see how it looks, is there?
Everything is cool now. Distrify gives prompt feedback. I'm now officially distrified. Send me some money! (I need to replace the trailer; it has a few extra frames at the start...)
I don't think i've sold a thing. To be honest, I didn't change them. They were the defaults!
Are you messing with me?
Well, the price for your download gets displayed as GBP 13.99 here (which would be USD 22.14) – and that for a 28-minute film that's almost 10 years old? I think that's too much. Might work for a new feature-length film but not for this, I'm afraid.
Also, what has been your strategy for promoting the film? Where is the player embedded? How many times has it been shared? What social media have you used to promote it?
Keep in mind that Distrify is a tool that enables you to deliver straight to your audience. It's not one of those distribution portals that will try and sell the film for you (or not).
Oh, it'll get embedded as soon as i update my website. but only there. i hear you about the price. i'll change it.
Well, the whole idea is to "sell movies socially" on the web. Being social involves some 'going out' on the web, my friend... :-)
Hey, all. I just finally took a look at Distrify since I have yet to upload a trailer of my film to my own site – although I only finished my trailer a couple months ago.
One issue I see is that customers need to sign up with Distrify or use their FB login in order to buy. That's why I chose Paypal over Google or Amazon checkout on my site when I sell DVDs: Customers don't have to be Paypal members if they don't want to. It's my guess that a number of people would rather not go through with the transaction rather than have to go through this hassle and risk spam, ID theft, etc. And offering FB login helps, but not if they aren't FB members – which I assume is the case for many of my customers.
A second issue is the inability to configure sales tax. I'd be using this for DVD sales, and this means that while anyone in my home state (CA) who buys from my site would pay tax, if they buy from the widget, they wouldn't (technically, the tax would be included). This is another reason why I had decided to go with Paypal over the other checkout options. They allow you to configure sales tax by zipcode range, rather than just state.
(I should add that if you sell products on Amazon via their Sell On Amazon service, i.e. Amazon Marketplace, they also expect you to include sales tax in your sales price. Of course, that's easier said than done, since only some of your customers will be paying tax, and of those, there may be different rates depending on their location!)
You don't have to sign up for Distrify specifically. You only need to enter your email address. We will then automatically create your account and send you a password to resume viewing later. All of this information is transmitted securely as well. We currently use PayPal in North America but will soon have other options, since many people don't like PayPal, and PayPal's payment screen deliberately makes the option to pay without an account very, very small...
Regarding sales tax, we can operate that in several different ways. We support transactions all over the world, which of course raises additional issues with sales tax and VAT.
The reason we want you to include postage and tax in your prices is because we want to eliminate any disappointment or surprise that a customer might see when they click to buy at one price and see another price on the checkout screen. Our sales reporting gives you enough information to know which transactions you need to pay tax on, and we are currently enhancing this reporting. Of course, if you have specific needs regarding tax, get in touch and we can discuss further.
I didn't notice that your offer Paypal as a purchase option. Could it be that the examples I looked at were by non-US filmmakers?
Your solution of automatically signing people up without them formally going through the process sounds like a good one. Is this the same if someone is buying a physical item?
Certainly, implementing tax and VAT for every customer is going to be a challenge. But, I think if you make it customizable enough for each filmmaker, then it can be done right. For US based sellers, following the way it's done in Paypal, where you can configure both a state and zipcode range, will prob cover the bases (although determining the exact zipcode range you need can be a challenge, as I learned here in LA). For sellers from other countries, you'd need to see how comparable services handle those details, but I'd guess it would be a matter of determining similar factors: country, state/territory, city, postal code. Obviously, it would be great if the software automatically figured all this out. But realistically, if you let each client configure the rules the way they need to be, that could be good enough... (although it might be nice to have some recommendations for major areas.)
The thing I'm unclear on is the digital end. Is tax ever charged for streaming & downloading? I took a look at Journeyman Pictures, after Nigel mentioned it, and I noticed that they charge VAT in Euros (and the one download I looked at cost even more than a typical DVD!).
We could talk about VAT all day... We have long conversations about it with the accountants regularly!
Most countries apply it on a national level rather than on a state/local level. I will discuss with my team what options we can look at, but we can allow you to sell in Europe without VAT as long as we disclose you as the seller in the receipt. I would guess Journeyman can't do this because they are a distributor rather than a service provider.
For physical items, we only need an email address if the user is paying with PayPal because we can collect shipping details from their PayPal account. If they are paying by card, we take their address before card details.
Payment options are based on what currency you are paying in as a customer, not where the filmmaker is. So if you try to purchase anything from us while in the US you will currently be directed to PayPal no matter what option you choose at checkout. Try it below, and you'll see what I mean.
I see what you're saying when I try to buy a DVD. However, I could swear that the first time, when I chose "streaming rental", it asked me for my name and city in addition to my email, and only then did it present me with payment options. Does that make sense?
Otherwise, I'm impressed with how much thought has been put into this. I'm considering embedding a YouTube trailer on my frontpage, but then having a link to embed the film, and using Distrify code for that. And of course, I'd use the Distrify version one on other sites.
Could you clarify how money transfers to the filmmaker typically works? Somewhere it indicated that there might be fees involved. Is that always the case with Paypal or bank accounts?
Another question: Where in the app do you link to the filmmaker's site? I don't see it in your example, but I think I saw it in some others.
Firstly, there's no point in using YouTube on your site. You can use Distrify and start engaging your audience straight away. YouTube videos can only link users back to YouTube, so they fail to convert viewers into customers or subscribers.
Name and City are optional for digital purchases, you can continue with only your email address.
Typically, PayPal charges a 1% fee for you to receive money from us if you're outside of the EU. We can also use ZashPay, which is a wire transfer that only costs $1, so if you wait until your income is sufficient, that can be a better option.
If you click "Share" the short-URL used there links to where the player is embedded on your site. Also, if someone has bought from you and they click the link in their email to resume viewing, it sends them back to your site.
In case you missed it in the IDFA craziness:
"Films Transit International has announced it is set to start making its documentaries available for public viewing on the web through a new strategic partnership with Scottish VOD specialist Distrify."
way to go Peter! You had traces of cream round your non moustache at Mezrab – didn't guess.
The reason I would embed YouTube on my own site is that I'm assuming that most viewers would watch it without clicking through to YouTube. Then, if they choose to purchase the $25 DVD, it's natural to follow the buy link on my site, which will direct them to Paypal and net me $23.98. If, on the other hand, there is a buy link in the trailer itself, they will just as likely click on that, and their purchase through Distrify will only net me $17.50.
Encountering the trailer on Facebook, a blog, or some other site, is naturally a different situation.
Regarding ZashPay, is the $1 fee their 75¢ fee + 25¢ to Distrify?
It would be good if there was a more obvious link to the filmmaker's site in the app. Many buyers want to learn more about the film beyond the trailer before purchasing. Doing a Google search for the title is one more step that may be considered to be not worth their while in the midst of a busy day. The fact that the share link brings them to my site would not help in such a case.
Well selling DVD's through Distrify is the wrong approach to me. Distrify is for instant gratification – stream now... watch now! I sell DVDs direct from my website and process credit cards in the site without leaving but DVD sales have plunged – in the last year over 40% from my site. We have cut the price 3 times and offered free shipping on my ten titles. Same with our Amazon sales – so It's across the board.
So we just moved to the streaming method and the ability to get the movie player and payment method on other websites and social networks.... thats where Distrify comes in – not with DVD's.
My bank charges $1 for ZashPay. We have no hidden fees. It's complicated for us to do US bank transfers, and I'm always trying to find the cheapest way to do this so you get the most money possible. If you know of a better transfer solution, please tell me.
I agree with Jon, DVDs are slowly on their way out. We of course support all merchandise so you can continue to provide options for different tastes.
Congrats, btw, on the deal with Film Transit. I take it that they have exclusive digital rights to the films that they are putting up. Otherwise, one would think that the filmmakers would prefer to do it themselves, rather than having to split the money with a distributor. After all, that's the model that you're pushing.
This may be a better question for the streaming topic, but with the rising popularity of streaming/downloading, do you find that most people are watching the films on their laptops, tablets, and phones? I'm in the minority of people that have a dedicated home theater PC hooked up to my plasma TV (and both my TV and blu-ray player connect to certain streaming services), so I always try to watch films on the TV. I have a sense that most people don't connect their laptop to the TV either. That means that even if they have Apple TV or the Roku box, they won't be watching content from providers like Distrify on their TV.
David and Doug, sounds like you two need to have a date here
Some filmmakers prefer DIY, others do not. With Films Transit we are setting up a model that should be the best of both worlds.
We do have some people watching Distrify films on their Apple TV and others using other boxes. You're right that most people do not have their TVs connected to their PCs, and it's also true that most people who have bought TVs with built-in wifi/internet don't actually use it. For streaming, most people are using their PC or laptop. For downloads we don't know. Also, tablets are certainly more popular for viewing than phones, but people discover trailers on their phones, since that's where a lot of Twitter/FB traffic comes from. So we suppor them all.
Peter, can you post the other announcement here yet? I read about it before boarding the train yesterday...
Feels like we were pioneers on The D-Word once again... but who gives us credit? :-)
The D-Word was mentioned on the front page of IDFA daily on saturday...
Wow, I was completely unaware of this collaboration until just now!
Yes indeed, myself as well.
Have there been new developments since November 28, 2011 that I might want to learn about?
Yes indeed, we have something pretty cool to announce very soon. Stay tuned!
I finally read through this topic and the various Distrify examples and links. This looks great. I am very interested in hearing the new announcement. I also would like to hear what has developed for offering free screenings via Distrify. Earlier posters talked about their willingness to pay the associated costs if they offered streaming free to select viewers. I wonder if free viewings could be available on a wider basis via Distrify – say I want to have some free titles on my site, using the same platform and interface as my pay titles. Is there a way to price that type of service where it makes sense for the filmmaker and for Distrify?
We have a system in the works for sending out free preview screeners (for festival programmers, reviewers, etc.). We also have an option where you can allow people to view for free if they sign up to your mailing list. The final pricing for these is being worked out and we anticipate launching these products soon, but if you want early access, just let us know.
I just saw this too. I spoke with someone at Distrify last year and it sounded great so I'm interesting in hearing more about this collaboration with D-Word. Guess I need to hang out here more often as well since it's filled with fellow doc makers
btw, for anyone interested in collaborative film projects, below is a link for the first globally collaborative music doc in history. Filming started in 2000 and ongoing to this day and will be released in volumes. The series features a lot of respected music artists and labels you may recognize, especially if you're in to more underground electronic music, but it doesn't feature electronic music only. There's a list of artists and labels on the Facebook page and we're redoing the website. Anyone into experimental, electronic or more underground music let me know, I'd love to chat, we work with filmmakers around the world so maybe you or someone you know would be interested in being part of the project. Cheers
I heard that distrify films are now available for viewing by a clicking on a link on our home page, but i can't seem to find it..... where is that?
Can someone explain how to get my distrify film connected to the "watch films" link?
In reply to Christopher Pavsek's post on Sat 2 Mar 2013 02:43 CET :
Send us the link and we'll add it. It's a curated collection, nothing automated.
In reply to Donald Goldmacher's post on Sun 3 Mar 2013 :
I've added Heist – it will appear automatically when your film is available. The collection is geo-filtered so you'll only see films that are available in your region.
Peter – I assume you've seen the vimeo announcement? http://dish.andrewsullivan.com/2013/03/13/the-dish-model-ctd-11/
How do you see this impacting Distrify?
Distrify provides a unique service unlike anything else on the market. We have yet to see any service or product offered by any other that compares. As such, we don't want to predict the impact of other products.
Thanks for using Distrify!
I mentioned this before but Distrify causes Chrome to crash on some computers. No other video embeds cause this to happen just Distrify.
Probably a good idea to contact the Distrify team directly, Jeremy.
Sorry you're having trouble with Chrome – I also have a lot of trouble with Google's browser. The problem you are experiencing is not related to The D-Word or Distrify. Unfortunately Chrome is one of the buggiest browsers available. In Google's rush to add lots of cool new features it means that they are constantly updating an unstable browser. On my computer it causes all kinds of problems, from random crashes (on many different websites including various video sites) to garbled text on 20% of websites. Interestingly Chrome never crashes on Distrify on any of our computers.
If you are using websites that need the latest cutting edge features that Chrome offers, unfortunately you'll have to put up with some strange behaviour and crashes. To improve things, I would recommend completely removing Chrome and all its related files from your computer and then re-install it from scratch.
Or if you want a more stable web browsing experience, you can try Safari (for Mac) or IE10 (for Windows). In my experience, Firefox has similar stability problems to Chrome since Mozilla has emulated Google's rush to release updates every few weeks.
Hello, small potatoes here, hopefully bigger tomatoes in the future.
I'd like to stream the trailer to my film 100 Trees at Distrify and charge a very modest sum for it.
I did not want it to be free of charge however.
How can I learn more about what might be mutually suitable as a possible way to proceed here?
That would include learning what your costs and requirements were.
I'd like to finish the trailer by July 21.
With Distrify you can set your own price and make it available as long as you want. There's no charge to get your first film uploaded and selling via Distrify and then there are just modest transaction fees on sales coming in. Please have a look here for details and for a link to sign up: https://distrify.com/plan
Hope this helps!
Sure thing – http://d-word.muvies.com/reviews/3148-who-killed-chea-vichea-
And I tweeted: https://twitter.com/distrify/status/359391602784993280
Thanks much, Peter – we're excited to be on this platform!
After exploring and using other distribution methods (including turning down a nice offer from a good traditional doc distributor) we have been using Distrify for our film My Big Break. We've been very, very pleased with the sales, the control and the customer service. We'll use Distrify again on our other projects. Thank goodness for you guys.
Hi Elizabeth, Thanks for the positive feedback! Would you be happy for us to reprint your testimonial?
My first film, "Overdrawn!", is finally streaming online via Distrify:
Just curious about TIMING distrifying your work: Do you wait till you've premiered a big festival, premiered on TV, till X or Y? Or do you just start distrifying when your movie is finished? Would love to hear from D-worders how they approached it!
I think the main consideration is not the one about theatrical or TV windows, but when and in what setting you can build the most effective campaign for the film.
Only when you have many allies in getting the message out will you succeed in TVOD sales. Find media partners, bloggers, organisations related to the subject matter, etc who will embed the player. Then try and coordinate your launch across these platforms so they'll all start talking about your film around the same time.
That all said, there are certain restrictions: many cinemas still don't like VOD availability prior a theatrical run. And a VOD release prior to theatrical would also disqualify a film from Oscar eligibility (if that's a concern).
Thanks Ben! That makes sense...
I'm Not to bothered with the Oscar eligibility(dont see that happening), I just dont want to shoot myself in the foot by distrifying too soon (in the great order of things when it comes to release).
The movie has really grown from grassroot participation, volunteers, (micro) crowdfunding and doing shows in between on the topic of the movie. So people are asking about it... frequently...I feel unsure, now that the movie is finished... how long I need to tell people to wait... as along the way I found that a lot of people loved the project and the idea... want to see and buy the movie (going on what I've been told) where as Dutch TV media parties never warmed up to it as it was 'Too difficult to market in a saturated media sphere' or 'too marginal'.
I guess every project is different and you never know 100% if you are taking the right approach... trial and error...
There have been environmental organizations that were not interested in getting into the production but told me they want to help in distribution... as it was inline with their vision and mission. Time to get a campaign build up thing going then...
Our first film "Beyond the Bottom Line: American Worker Cooperatives" is on Distrify.