Thank you very much for your reply. Your comments are very helpful.
To give you more detail, there is a guy from the states who basically chucked everything he had stateside (penthouse apt, Lexus, very cushiony job in advertising) and now lives very much hand to mouth, operating a legit charity overseas. I am trying to get the story of what drives a person to make a decision like that. Turns out he is a super SUPER quirky individual, not in a nutcase way, but in a very funny way. I've interviewed his family stateside already and they also are very personable on camera. The other volunteers, also very camera friendly. My problem has been this guy. The MAIN GUY! HE goes all deer-in-the-headlights as soon as the camera comes out of the bag.
So far, I have shot around him but its do or die time for me. It is like he is pure gold...as long as the camera is not rolling. But he clams up and is like a sack of potatoes if he thinks I am recording. I am wondering how much of a story I might salvage if things continue this way. Would it be possible to build a story around an "absent" character if enough input is given by those in his immediate orbit? The main struggle this guy faces is how he can get more traffic to his website, which is his only source of funding for charity projects, and all the stuff he goes through in that struggle (such as a live webcast of a record breaking karaoke event coming up). Thank goodness I am not having to pitch this idea because my words dont do it justice really. But he is everything you would dream of in a central figure for character....all except for that teensy issue about being a garden stone when I'm rolling.
I do have a secondary storyline of sorts...not storyline so much as a profile of two young students he found in the streets and was able to get in to a school again after not being able to go for two years. That was supposed to be my "touching" serious segment against the main comedic line the rest of the doc dances with. I've been following their progress from the streets to the classroom and how they are adjusting.
So there is a tiny bit of it. Any other comments to help me deal with this obstacle would be greatly appreciated. I very much like the comment about telling the smaller story as a way of telling the bigger story. Gives me something to consider there.