Help, Suggestions, Future of The D-Word

Help with The D-Word

  • Public

Difficulties with The D-Word? If you can't find the right answers on our Help page, please post in this topic. Ideas for future D-Word releases or projects can be posted here as well.

Ben Kempas
Pro

Actually, the topics suggested by John are only accessible to Members of The D-Word, not to Enthusiasts. But there's always the Mentoring Room for these kinds of questions.

Celia Lowenstein
Pro

Hello. I am new to D-word and have just been employed by National Geographic in Washington as a Producer/Director. I have been asked to produce an insurance certificate for general liability and wonder if anyone has a broker I can contact or an insurance company who works with documentary filmmakers and can provide this kind of insurance. I live in New York and commute to D.C. thanks.

Doug Block
Host

Celia, I highly recommend Charles Whelan Insurance Agency. Chuck works out of Washington State but handles my liability insurance. He's great to work with and gets good rates. Can't hurt to say I referred you:

ph: 253-840-5137
cwinsurance@comcast.net

Ben Kempas
Pro

Just to remind people again, this Help topic is about The D-Word platform, not about help with documentary questions... :-)

Mikal Jakubal
Pro

Here's a little bug, Peter, in case you don't already know about it. Underscores at each end of the word italicize the word, but it doesn't work to try to italicize part of a word. E.g. to highlight a difference in emphasis such as "_re_volution vs. evolution." It renders with the underscores instead of "re" being italicized.

Peter Gerard
Pro

I suppose that is by design... The underscores to italics feature is part of an open-source text-processing plug-in we are using, and the rules are designed to work in most cases while ideally not breaking special formatting (such as urls). If we made it always italicise characters between 2 underscores, we could make some mistakes, which is why the feature is designed to only italicise if there are spaces around the underscores. If you've followed discussion here about the strikethrough feature you'll see why it could cause problems to allow formatting of partial-words.

Nikia Furman
Pro

I'm working on an outdoor sport documentary series, my second series actually. Both have been for non-profit organizations, so often no permit is required by the US Forest Service, US Parks, BLM, Etc. However, some representatives will flat out refuse to give a permit- say for following 1 person through a wilderness area with a small camera and tripod and two crew members. I have three frustrations with the process- 1. Responses are inconsistent- sometimes yes, sometimes no. 2. There are no rules that apply to non-profit- they only talk about commercials where there are paid talent or products being sold, and 3. Isn't that a violation of free speech to say you can't document someone's experience?

Ben Kempas
Pro

Nikia, this topic is for questions with our discussion software. Your question could go into topics like Directing , Production , or the Legal Corner .

[Oh, I just saw you already posted in Legal. So no double-postings, please...]
Molly McKinley
Fan

Is there a way to sort the members list by location? I'd like to see who else (if anyone else...) is living in Santa Fe.

Erica Ginsberg
Host

Go to the People Page and click on "Advanced Search" Seem to be 6 of you living in Santa Fe.

Molly McKinley
Fan

okay, so I couldn't figure it out. Once I've clicked on "People", I have only "search". If I click the upper 'search' button without entering any info, I get 'advanced search' option, but then I'm not on the 'people' page, but have a list of topics to choose from. Both searches I've done from here ('tags and content' or just 'tags') don't get me the list...do I have to be a full member perhaps?

Laura Moire Paglin
Pro

This may be slightly off topic – but I tried to join the D-Word "network" on Facebook. It asked for a valid email address, which I supplied. But nothing worked.

Ben Kempas
Pro

The Network is only for people running The D-Word who have a d-word.com email address. You could join The D-Word Group .

Ben Kempas
Pro

By the way, I made sort of a surprise visit to Peter yesterday and checked on his progress with the next milestone of The D-Word software. Everything is on track, film profiles and embedded video look great, and most new features will be ready for our 10th anniversary.

Laura Moire Paglin
Pro

Dear Sirs – Can you tell me where I would post incriminating photos from Indie Film Week? Thank you.

Erica Ginsberg
Host

The Photo Album?

Or in the fifth trashcan in the alley behind the boarded up store between the two Chinese herb shops around the corner. Please deposit the photos in a fastened purple envelope which should say "Mr. Jones' x-rays" in Sanskrit on the cover.

Gregory Rossi
Pro

Can I remove or edit a post of mine? I thought I saw someone do this once but looked through the help topics and can't find my way...

Laura Moire Paglin
Pro

Just be sure to tell everyone which one it was so that we can read it first before they remove it. :)

Marj Safinia
Host

Sorry Gregory. You can't edit or remove after 15 minutes or if someone has posted after you.

Nigel Walker
Fan

How do you paste a vimeo movie directly into a post. It's not clear from any of the instructions.

Doug Block
Host

Nigel, it seems like some topics have the Attach Video boxes at the bottom and others don't. Not totally sure why, myself. Peter Gerard, are you out there?

Doug Block
Host

Also just noticed that topics that don't have Embed Video capabilities do when you go into Edit This Post mode. What's up with that, Peter?

Ben Kempas
Pro

Doug, in an attempt to prevent an inflationary "myspacing" of our beautiful D-Word, we haven't switched on the Embed Video feature for all topics (as you should know). Email me if you can't find the switch.

For the time being, Video Embeds are switched on in those topics where they make the most sense. But we're open to reasonable requests. :-)

Ben Kempas
Pro

Good point, Nigel. I switched on video embeds in Cameras.

Christopher Wong
Pro

in response to a personal request from Boston-Red-Sox-lover Aron Gaudet, i've decided to change my profile picture back to my own ugly mug. so i went to my profile page, clicked on "Pictures", and made something else my primary photo. however, the photo has not changed at all for my postings. does it take a day or so to kick in? or is this a bug?

Ben Kempas
Pro

I am seeing your ugly mug. :-) Maybe the old photo is stuck in your browser's cache or something?

Marj Safinia
Host

I am seeing it too now, but when you posted the original question (20 hours ago according to the tag) it was indeed stuck on your team shot.

Erica Ginsberg
Host

Funny, I just came in to ask the same question. Can't seem to change my profile picture here even though I changed it to "Make Primary." Even tried logging out and back in again. No different. I'll sleep on it and see if I am different tomorrow.

Simon de Swardt
Pro

Same problem here? I made the new pic primary, but no change. When I logged out and back in, still no change.

Maybe the d-word topic cops are investigating allegations of copyright infringements with profile pics?

Fair use, officer, fair use!

Simon de Swardt
Pro

oh no, mine is now fixed!

Faster, faster, I need to get to a meeting.

Ben Kempas
Pro

Like I said before, this is because your old picture was still in your browser's cache. Try reloading the page or emptying the cache. It's all fine.

Simon de Swardt
Pro

Sorry that last line was a caption for my new profile pic, not a reference to my problem with the profile pic, which is indeed cured.

David Herman
Pro

16 marks to Ben – clearing the cache cures the pic profile blues

Ron Osgood
Pro

profile question

Is there a way to keep age off our profile? I notice some people don't have their birth date or age appear.

Andrew David Watson
Pro

D-Word use to work on my Blackberry, but now i cant seem to log in, anyone else having this problem?

Doug Block
Host

Ron, you can easily edit your profile. Just take out your birthdate under Bio.

Ben Kempas
Pro

I removed the date of birth for you, Ron. And just for the record, David was joking.

Andrew, does the problem persist? If so, can you give us more specifics? Anybody else with a Blackberry out there?

Ryan Ferguson
Pro

how about switching embed video in the P.I.S.S topic...

Ben Kempas
Pro

You'll need to ask someone who accesses that topic... :-)

Ryan Ferguson
Pro

great... that means i'll probably have to wait until baseball season!

Erica Ginsberg
Host

How do you upload new profile photos? There doesn't seem to be an option to do that. Is there a maximum number I don't know about.

Erica Ginsberg
Host

Ben, you must see something as administrator that I don't. That page takes me to my current photos and I can make any of them primary, but I don't see a button to upload a new photo.

Ben Kempas
Pro

?!? Have you scrolled down?

Is anybody else encoutnering this?

Erica Ginsberg
Host

Nothing apparent when I scroll down. I'm going to e-mail you a screenshot.

Peter Gerard
Pro

The maximum number of profile pictures is 6. This limit was added a few months ago, so you may have more than the maximum if you added them before the limit was introduced. You'll need to delete all but 5 of your photos before you can upload again.

David Herman
Pro

Mr Gerard, glad to see you alive and well. Waiting dearly to see a pic or two of the d-word crowd waiting for the free ride in Amsterdam etc.

Ben Kempas
Pro

Oh, I've got a few pics of that... You'll have to wait for a few months though before I can post them... Remind me.

Peter Gerard
Pro

Will try to scan some this week.. I just got the film developed... maybe I can get mine up before Ben gets back from the boat!

Hashin Hassan
Fan

(excuse me if this is not the right page for posting this message)

Hi my name is Hashim. I study Video production in Leicester, UK. I would appreciate it if any professionals could give answers to my questions regarding new media technology and documentary film industry. It's for my current assignment.

Q1
How many years of experience do have in filmmaking?

Q2
Have you experienced the shift from analogue to digital? If so, what has changed in your work routine? How different do you work now?

Q3
What equipment do you use (currently)?

Q4
Do you choose equipment that you are comfortable with and meet the standards of broadcast? Or are they determined by the nature of the documentary you are making?

Q5
Do you feel it is necessary to be constantly aware of new technology or do you think that current standards are sufficient for you?

Q6
As a filmmaker, do you set yourself moral principals? Do you have lines drawn? Are there projects that conflict your principals and how do you deal with them?

Q7
Do you set yourself new goals and new standards every time? How do you move up-market?

John Burgan
Host

No, it's not the right place, Hashin; as it says at the top of this page, this Topic is for queries about the D-Word itself. Your post would be better suited to the Mentoring Room .

Having said that, D-Word Members are working professionals and the majority are freelancers at that, so given the extremely broad nature of your survey (you could write a whole book on Q6 alone!) it's asking quite a lot of busy people to sit down and fill in a questionnaire like this. Practically, you may get a bit more feedback if you can get people on the phone for a few minutes.

Finally, it would be good to know a bit more about your background and what your own interest is in all of this; The D-Word operates as a community of filmmakers, so there has to be a bit of give and take.

PS Note on spelling: Q6 should be "principles" not "principals".

Hashin Hassan
Fan

Thanks for your feedback. I'll try and keep the questions down.

James Longley
Pro

Whenever there is a routine update to the site, I'd like to put in a vote for moving the
"Back to Topics" button at a slightly greater distance away from the
"Hide 'This Topic' From Now On" button at the bottom of the page.

It's very easy to unintentionally hide topics when all you wanted to do was go back to the Topics page. Especially when using D-word on a hand-held device like an iPhone where it can be easy to click the wrong link. I wind up periodically going into my settings page to Un-hide all the missing topics. I know it sounds silly – but I also know I'm not the only one having this [minor design] issue.

Marj Safinia
Host

It's true. I do this all the time when checking D-Word from my iPhone.

Tristan Dyer
Pro

this may be a little greedy, but what about a d-word app?

James Longley
Pro

D-word is actually working okay on the iPhone as-is, but there are a few little things that could make it smoother.

On the other hand, it would definitely be cool to be able to post photos and videos taken with the iPhone, or to be able to "opt-in" to a d-word network that would tell you when other d-worders were nearby, so you could organize an impromtu f2f. Or something.

Peter Gerard
Pro

I'm sure I can move that button. Any other small screen issues? I can't imagine there's enough demand for a full-blown iPhone app. How many D-Worders use the iPhone? A mobile browser enhanced version may be more useful.

James Longley
Pro

Sure – like Google has a special version of their site that pops up when you're using a iPhone/blackberry/etc – that would be cool. And it's clearly something for which there will be an ever-increasing need.

Nels Bangerter
Pro

I use the iPhone, though not for the D-Word, but mostly because it doesn't have a small-screen-specific site (although as is, it's nice & low-bandwith & nice spare design). Making an iPhone or mobile version would be very cool, probably fairly straightforward, and I bet it would help if you're ever interested in licensing this whole system out to other groups...

However, given that we're all only supposed to be checking this thing once a day (right?), is minute-by-minute mobile access really a direction that should be encouraged?

Peter Gerard
Pro

I actually read The D-Word on my iphone, but using the email digests that I get each morning in my inbox. I've got some other updates to work on soon, so will look at the feasibility of using the email layout for users with mobile browsers... I can't promise a release date though!

Doug Block
Host

D-Word on your iPhone? That's like watching Avatar on your iPhone.

Virendra Valsangkar
Pro

I tried to post with embeded video in the topic 'funding (europe or elsewhere)' with the help of attach file option. But that didn't work. It says 'done with error on page' . Is there any restriction on video attachment? my file size is 87 MB and its .dat file.

Sahand Sahebdivani
Pro

I think embedding video's is restricted to certain topics, but the techno guys better answer that.

John Burgan
Host

I'll wait for Peter to confirm, but I think the limit is much lower, probably about 10% of what you were trying to upload. Secondly .dat can be just about anything, a text or graphic file. There are more useful video formats – best of all is to upload to your own website or Youtube/Vimeo and paste a link – we don't have the resources right now to host large video files on our server.

Christopher Quinn
Pro

I have a friend who is looking to hire a local cameraperson in Nairobi. I am new to d-word and wanted to know the best place to post a message for this. Classifieds? Can anyone lead me to the right place? Thanks

Doug Block
Host

Classifieds is exactly the right place, Christopher. We have both a member's only and public classifieds, and you could post in both. The Classifieds are actually the only place where we encourage double posting.

michael birnberg
Fan

Hello,

I was previously an enthusiast at the D-word. I posted a doc proposal document file on the forum on Sat 1 Aug 2009. The document contains personal information and is showing up in google searches as well as other sites that are hosting it and making it downloadable to the public. Please please remove this post and the document from your site. My name is Michael Birnberg and the document is In Good We Trust. Please let me know when this has been done. Thanks

Best,
Michael

Ben Kempas
Pro

Michael – As explained across the site, Enthusiasts can only access our clearly labelled Public Topics. These may be indexed by search engines.

If your producer applied for this, she would qualify for full Member status. Our Members-Only Topics for documentary professionals are private and you can't find a word from them outside The D-Word.

We usually don't delete anything here, as every post is part of a continuous conversation. So we urge everyone to think twice about what they're saying online.

I have made an exception in your case, as the document attached to the post contained potentially sensitive financial information. It's all gone now.

However, search engines only re-index sites every now and then. So the information may remain in their cache for a little while and show up in results.

Ben Kempas
Pro

Do you use The D-Word on your mobile phone? Would you like to?

We are considering developing a mobile-optimized version of The D-Word, but would like your input. Please fill in our survey now:

http://www.surveymonkey.com/s/733WYJK

Delaney Ruston
Pro

Hello, I am new to D word. I can not figure out how to post a question. The help place says to go to the end of category of posts and there should be a space to post a new question, but when i do fhat for the Research/archival section, I do not see the post area. Thank you so much, Delaney

Doug Block
Host

Should be able to post there the same way you did to post your question in this topic, Delaney.

Ben Kempas
Pro

Make sure you're on the last page of the topic you want to post in. The page numbers at the top or bottom of each topic will get you there. You'll find the text box in the same spot as in this topic.

Dino Reyes
Fan

There was a great article link on this board which I came across but then I cannot seem to find again. It was called something like, "The 8 best ways to open a documentary". I think it was written by a documentary production site. It was a great piece and I was wondering if anyone recalls the link if the could please repost.

Thanks,
Dino

John Burgan
Host

This Topic is primarily for questions related to D-Word, but a google search came up with this link

Laura Scott
Pro

I would like to change my d-word password. How do I do it?

Marth Christensen
Pro

In the upper right hand corner click "My Profile".
enter the new password twice and go way down for SAVE.

Dino Reyes
Fan

Thanks John, I believe that's the text from the article I read.

Cheers,
Dino

Deirdre Haj
Pro

Doug:
Do you knwo about the court ruling re Berlinger and "Cride"? They have ordered that he give all footage to CHEVRON to help their case?
There is a letter from the IDA with filmmakers signing up in support. Can you/should you/ will you post? Not sure where to put it on the site...
see you soon in NYC I hope.

Deirdre Haj
Pro

I simply cannot type. I have typing ADD. CRUDE, is what I meant.....

Doug Block
Host

Deirdre, a number of well-known doc filmmakers have signed the letter but The D-Word is hanging back and letting the IDA take the lead in terms of getting mass signatures. We've told them we're ready to put out a mailing containing the letter to our membership at a moments notice.

Vicki Vasilopoulos
Pro

Can anyone tell me why the "New Post" box at the bottom of the list of messages doesn't show up on my screen?

Doug Block
Host

Vicki, if that's the case then how did you put up your last post?

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