Help, Suggestions, Future of The D-Word

Help with The D-Word

  • Public

Difficulties with The D-Word? If you can't find the right answers on our Help page, please post in this topic. Ideas for future D-Word releases or projects can be posted here as well.

Doug Block
Host

Heidi, first of all welcome to The D-Word.  This is a good question but it belongs in the Documentary Festivals topic.  This one is specifically for questions about navigating The D-Word.

Mehran Haghighi
Pro

Is there any way to edit my post after I have posted it? Sometimes I want to correct typo or grammatical errors in my posts. 

Doug Block
Host

Other hosties, correct me if I'm wrong but I think you have up to a half hour to edit your posts, Mehran.  After that you'll have to live with the consequences, I'm afraid.

Mehran Haghighi
Pro

Thank you Doug! It would be good to have an "Edit" tool like Facebook or LinkedIn.

Erica Ginsberg
Host

There is indeed an edit tool. It's just that you can only use it for 30 minutes (usually plenty of time if you just want to check on typos or grammar).  If you click on the little wheel in the icons in the upper right above your post, you'll see four more icons. Select the pencil and you can edit.  Should you want to delete a post, you also have 30 minutes and would do so by clicking the X.

Doug Block
Host

The reasoning behind the 30 minutes is that The D-Word is conversational.  If we gave people the option of continuous editing or deleting, following posts might suddenly be replying to ones that are seriously altered or not even there.  As Erica says, 30 minutes is more than enough time to look over your post and check for typos, grammar and the like.

Erica Ginsberg
Host

And I'll add that Facebook can be very annoying in this regard and, in my view, shouldn't be seen as a best practice. I am on some community groups there where there are a few people with very strong and differing opinions. Sometimes folks respond with a big debate about a post which goes on for comment after comment and then the person who made the original post or someone whose comment is being commented on decides to delete their post or comment which either means the discussion disappears into the ether or you have no idea what people are commenting on.

In dire emergencies, you can also contact the hosts privately and we do have edit authority, but we use this power very sparingly (the most common reason is when someone jumps the gun on announcing a festival premiere and then realizes the info was supposed to be embargoed up to a certain date). Typos don't count as dire emergencies. We all make them. We'll live.

Mehran Haghighi
Pro

Thank you Joel! And thank you Erica and Doug for your explanations. 

John Williams
Pro

sometimes when I'm writing a post on my iPad, and then I select a different tab in the browser (Safari) to look something up that I'm writing about, then switch to another app, then come back to Safari, then select the d-word tab, it refreshes the page and everything I have typed in the new post box is gone. I've never had that problem that I recall on my laptop. It's especially annoying on my iPad because typing on it is so onerous. 

e.g. I just switched to the Dictionary app to see if onerous was really the word I wanted, and when I came back my text was still in this box. However, if I had switched browser tabs, then gone to the dictionary, then switched back to Safari then back to the d-word tab, my text would have been gone. Is there some setting I need to change? FWIW, I did check the "stay logged in" box when I logged in, but I guess that doesn't affect this problem.

Peter Gerard
Pro

In reply to John Williams's post on Wed 25 Nov 2015 (http://d-word.com/topics/129?post=332079):

Your issue is caused by a limited amount of memory on your iPad. You'll be more likely to experience this on an older model with a recent version of iOS. Basically those tablets don't have a lot of memory and newer iOS versions use tons of memory. I used to have the same experience on my iPhone 4s, but on a newer iPhone (which has more memory), Safari is now less likely to reload the page.

If it's possible to downgrade iOS to an earlier version (it may not be possible), that might help you.

John Williams
Pro

In reply to Peter Gerard's post on Thu 26 Nov 2015:

 Thanks Peter, I do indeed have a rather old iPad (iPad 2). Do you know if another browser, e.g. Chrome, might not have that problem? Or maybe it might have a setting that could increase the cache or whatever is necessary?

Peter Gerard
Pro

I haven't tried Chrome on iPad - it's certainly worth a shot.

Jo-Anne Velin
Pro

In the members' section, is there a spot where we have parked things like sample release forms?

Malkia K. Lydia
Pro

Hi. My Unread Posts counts do not update for most of my topics, whether I am reading them on my phone or on laptop (and I've tried Chrome and Firefox.) And I've noticed the button to reset the count on a few specific topics, but not all. Probably related -- when I read a topic on my phone and then exit and come back to it later, it loads to an old post as if my scrolling and reading beyond that has not registered. I admit I skim directions a lot, so for awhile I thought I was missing a step. But I have yet to figure this out. Even after reading a few earlier posts from others who had similar problems. Help, please!

Dempsey Rice
Pro

A search helped me to find out what the "light it up" button means, but I can't figure out if there is a way to tag other members in a reply or post.  For example, I'd like to type one reply in response to multiple posts/answers to a question I posted and I'd like to tag people when specifically talking about their suggestions or comments.  Possible?  I don't see anyone tagged in posts so I'm guessing not, but I'm curious...

Peter Gerard
Topic host

Yes, you can tag people by tapping the envelope icon below the post box. Then type people's names. It will autocomplete as you type.

Mentioned: Dempsey Rice
Maria Lindberg
Fan

Is there a way to search for people in my country and/or city? And is it possible to send direct messages to people? Thanks

Doug Block
Host

Yes and yes, Maria. Click on the advanced search link and type in your city or county. Each member listed has contact info in their member profiles.

Maria Lindberg
Fan

In reply to Doug Block's post on Sat 2 Jan 2016:

 Maybe I'm missing something, I have tried that (in the Topic search) and I don't see where I can search people by location there? Only way I found that comes close is doing a People search and sorting by location which gets you a long list of hundreds of pages and is not really manageable...If you can post a  link that would be awesome. Thanks again

Doug Block
Host

Ah, didn't notice you have Fan status, Maria, so the "advanced search" option isn't available to you.  That's only for Professional members.  If you feel you qualify, feel free to register for Pro status.  You'll have to tell us more about your professional experience, in the process.

Erica Ginsberg
Host

And that goes for all you pros. Turn over a new leaf in the new year and expand your access to all the topics and benefits of The D-Word.


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