Help, Suggestions, Future of The D-Word

Help with The D-Word

  • Public

Difficulties with The D-Word? If you can't find the right answers on our Help page, please post in this topic. Ideas for future D-Word releases or projects can be posted here as well.

Mehran Haghighi
Pro

Thank you Joel! And thank you Erica and Doug for your explanations. 

John Williams
Pro

sometimes when I'm writing a post on my iPad, and then I select a different tab in the browser (Safari) to look something up that I'm writing about, then switch to another app, then come back to Safari, then select the d-word tab, it refreshes the page and everything I have typed in the new post box is gone. I've never had that problem that I recall on my laptop. It's especially annoying on my iPad because typing on it is so onerous. 

e.g. I just switched to the Dictionary app to see if onerous was really the word I wanted, and when I came back my text was still in this box. However, if I had switched browser tabs, then gone to the dictionary, then switched back to Safari then back to the d-word tab, my text would have been gone. Is there some setting I need to change? FWIW, I did check the "stay logged in" box when I logged in, but I guess that doesn't affect this problem.

Peter Gerard
Pro

In reply to John Williams's post on Wed 25 Nov 2015 (http://d-word.com/topics/129?post=332079):

Your issue is caused by a limited amount of memory on your iPad. You'll be more likely to experience this on an older model with a recent version of iOS. Basically those tablets don't have a lot of memory and newer iOS versions use tons of memory. I used to have the same experience on my iPhone 4s, but on a newer iPhone (which has more memory), Safari is now less likely to reload the page.

If it's possible to downgrade iOS to an earlier version (it may not be possible), that might help you.

John Williams
Pro

In reply to Peter Gerard's post on Thu 26 Nov 2015:

 Thanks Peter, I do indeed have a rather old iPad (iPad 2). Do you know if another browser, e.g. Chrome, might not have that problem? Or maybe it might have a setting that could increase the cache or whatever is necessary?

Peter Gerard
Pro

I haven't tried Chrome on iPad - it's certainly worth a shot.

Jo-Anne Velin
Pro

In the members' section, is there a spot where we have parked things like sample release forms?

Malkia K. Lydia
Pro

Hi. My Unread Posts counts do not update for most of my topics, whether I am reading them on my phone or on laptop (and I've tried Chrome and Firefox.) And I've noticed the button to reset the count on a few specific topics, but not all. Probably related -- when I read a topic on my phone and then exit and come back to it later, it loads to an old post as if my scrolling and reading beyond that has not registered. I admit I skim directions a lot, so for awhile I thought I was missing a step. But I have yet to figure this out. Even after reading a few earlier posts from others who had similar problems. Help, please!

Dempsey Rice
Pro

A search helped me to find out what the "light it up" button means, but I can't figure out if there is a way to tag other members in a reply or post.  For example, I'd like to type one reply in response to multiple posts/answers to a question I posted and I'd like to tag people when specifically talking about their suggestions or comments.  Possible?  I don't see anyone tagged in posts so I'm guessing not, but I'm curious...

Peter Gerard
Topic host

Yes, you can tag people by tapping the envelope icon below the post box. Then type people's names. It will autocomplete as you type.

Mentioned: Dempsey Rice
Maria Lindberg
Fan

Is there a way to search for people in my country and/or city? And is it possible to send direct messages to people? Thanks

Doug Block
Host

Yes and yes, Maria. Click on the advanced search link and type in your city or county. Each member listed has contact info in their member profiles.

Maria Lindberg
Fan

In reply to Doug Block's post on Sat 2 Jan 2016:

 Maybe I'm missing something, I have tried that (in the Topic search) and I don't see where I can search people by location there? Only way I found that comes close is doing a People search and sorting by location which gets you a long list of hundreds of pages and is not really manageable...If you can post a  link that would be awesome. Thanks again

Doug Block
Host

Ah, didn't notice you have Fan status, Maria, so the "advanced search" option isn't available to you.  That's only for Professional members.  If you feel you qualify, feel free to register for Pro status.  You'll have to tell us more about your professional experience, in the process.

Erica Ginsberg
Host

And that goes for all you pros. Turn over a new leaf in the new year and expand your access to all the topics and benefits of The D-Word.

Malkia K. Lydia
Pro

In reply to Malkia K. Lydia's post on Tue 8 Dec 2015 (http://d-word.com/topics/129?post=332457):

Hey folks. This is still happening 95% of the time for me. Was there a fix I missed? I don't want to whine, but my participation on d-word has dropped significantly because I have to wade through old stuff and try to remember what my real unread count is for each topic.

Erica Ginsberg
Host

In reply to Malkia K. Lydia's post on Wed 24 Feb 2016:

 Malkia, just wanted to let you know that Peter is trying to replicate this issue so he can figure out a solution. I am tagging you since it sounds like you are not always checking D-Word because of this problem.

So am I correct, you are having the same issue whether you use Safari, Chrome, or Firefox. Presume you are working on a Mac. Could you let us know what OS you are using and what kind of phone (and what IOS or equivalent if it is an Android or non-Apple phones).

It would also be helpful to know if anyone else is still having a similar issue.

 

Mentioned: Malkia K. Lydia
Malkia K. Lydia
Pro

Thanks, Erica and Peter! Yeah, it happens across various platforms. Right now I am on Chrome on an old PC laptop which is where I usually run into this. And I often try from the Chrome browser on my semi smart Android Samsung phone. I just tried on the "internet" browser that coms with android and same thing happens there as well.e

Marj Safinia
Host

You're not alone Malkia. Happens to me too. Hopefully Peter can find the problem.

Valli Bindana
Pro

So how does one follow a single thread of conversation? If someone posts something, how do I find all the replies associated with that particular post? When I open a category it seems everyone is talking to one another... a bit chaotic. Or am I missing something?

Erica Ginsberg
Host

Valli, usually replies come pretty quickly. You are probably used to topic threads which is a very different format from The D-Word. As our Help topic says about why topics are not threaded:

The D-Word is about conversation and discussion, which is the beating heart of any community. Threads are about questions and answers, which certainly has its place (just go to most any other discussion board). If you’re looking for an answer, ask a question in any topic and you’ll get it soon enough. You can also seek it out in our new, improved search engine. Think of The D-Word as one big, ongoing conversation that’s been going on for well over 15 years.

Arusha Baker
Pro

Hello D worders, I'm getting used to the format here. I have a deep desire to search for specifically what I want to connect about and then I see the threads and get overwhelmed with the amount of searching I do. Am I missing something obvious? I've been noticing how slow my old brain is becoming these days...

Doug Block
Host

Try the search engine, Arusha.  It's along the left hand side of every page on laptops and desktops.  Click on the upper right "more" icon on phones.  Like for the question you just posted in cinematography, you could put in "low-budget cameras" or "one-person shooting" and see if it's been discussed before. 


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